How AI is transforming the BPO industry and contact centers

3 Ways to Build Better Relationships with AI in Customer Experience For instance, the Smart Composer solution from Local Measure empowers agents to rapidly generate responses to customer queries, optimizing tone, grammar, and communication quality instantly. “For...

GPT-5 upgrade: Will ChatGPT give me the personal AI I want?

OpenAI CTO discusses ChatGPT-5 progress towards PhD-level intelligence For Mac users, that means that both ChatGPT’s Advanced Voice Mode can coexist with Siri on the same device, leading the way for ChatGPT’s Apple Intelligence integration. OpenAI is facing internal...